Our small but mighty customer service team has years of cushion and foam expertise to help you measure, select foam or fabrics, or to provide guidance for any order.
Monday–Thursday: 7am–5pm Pacific
Friday: 9am–5pm Pacific
Closed Saturday, Sunday
Or, set up a personal design/measuring appointment at a time that works for you!
I've been patiently waiting for a response after sending in the pictures regarding the mistake you guys made and I've yet to hear a response or even a "we're sorry for this, we'll get back to you soon...blah blah blah" email response. I wholeheartedly regret buying from you guys and upset at myself for moving forward with your company when comments on Reddit discouraged me from ordering from you. However, I still went ahead hoping I can redeem your reputation on the page but you've confirmed the comments on the website. If you even look closely at the picture for the width size, it's barely 24 inches, and I ordered 24.5 inches. You're treating this error as if it was a fault of my own when clearly I stated the measurements, and even emailed prior before ordering. I was hoping to have the cushions set up before the holidays for when my guests arrived for my Christmas party but had to explain to them your carelessness. This whole ordeal has been very disheartening and frustrating.
Sylvia P | Brooklyn, Ny
Jan 2026
I love my new replacement cushion. It’s exactly what I wanted. I’ll be ordering more to fully restore my couch.
Melissa H | Raleigh, Nc
Jan 2026
Replaced the saggy old cushions in our 2003 American Leather sofa and loveseat. I think we paid $7000 for the pair back then. The leather is still perfect, but the cushions were flattened and the down filled wrap had torn and was leaking feathers everywhere. we went couch shopping and found that to buy couches of similar quality, it would cost us almost $20k. Yikes! Decided to give cushion replacement a try, but couldn't find a local upholstery shop that wanted the job. Jumped on Google and found foamorder.com. The cushions were pretty pricey for foam and feathers (About $1000 for 5 large cushions). Super easy to order, turnaround in 3 weeks or so. After vacuuming feathers for hours, we got the couches reassembled and they look and feels like new again! We saved $12k with a little bit of effort on our part, We couldn't be more satisfied! We just ordered more cushions for to replace the floppy misshapen back cushions for another sofa and loveseat- can't wait to see the transformation again!
Mike + Heather D | Chester Springs, Pa
Jan 2026
I bought these two dacron wrapped foam pieces because the arm padding of my Telescope Casual glider were worn out. Believe it or not, this expensive furniture company just stuffed the arms with a folded piece of dacron, which was never very substantial. I managed to measure correctly, because even with the extra thickness of the dacron wrap, the new foam slid right inside the zippered cover. Very pleased with what I ordered. I'd ordered near the holidays, but the shipment was sent out very quickly despite. Only one suggestion: I didn't know that the dacron wrap was glued on with an adhesive. I would have left it off had I known. Fortunately we had some sunny weather and I was able to offgas the strong chemical odor from the adhesive. If there was a note somewhere that the dacron wrap is not just wrapped, but glued onto the foam, it would be very helpful for novices at upholstery like me.
Asheley K | Vermont, Usa
Jan 2026
My cushions were supposed to last 2-4 years, they weren’t expensive but they weren’t exactly cheap either. They looked really nice for the first 3 months, but now about 9 months in they’re really starting to sag and I’m already considering looking for a replacement elsewhere.
Shelby | California
Jan 2026
The cushions (V54) are phenomenal, the sofa feel better than new with the new cushions. The staff was fantastic with sizing and knowledge of the product. The delivery was very quick and the product was packaged well.
Phyllisb | Ocean City, Md
Jan 2026
