Do NOT buy from this company! Awful experience. Paid a decent amount of money and waited for over a month for something called 'foam" that felt like a plywood sheet and smelled like a chemical factory. They were supposed to be couch replacement cushions, rock hard and still smell after a whole week went by. Even if I wanted to use them in spite of the smell, look, and feel, they don't even fit in my cushion covers, as they were not cut to size specifications. They refused to issue even a partial refund, citing "company policy". Well, either provide quality product and service, or give your customers your money back, and that should be your policy!
Natasha W. |