Very Helpful Customer Service
A recent order came in incorrect. I reached out to customer service and they were very helpful and submitted the corrected order the same day. The materials and customer service is great from FoamOrder. The lead time can be annoying, however. I always call ahead to check stock as they recommend, and even though all the materials are in stock it always takes over a week to arrive even though I'm located only 10 miles from their warehouse. So order well in advance.
Terrible delivery and customers service
I wouldn't ever use this company again, it took days of calling and recalling to get them to deliver the two pieces of black neoprene. I was told over and over that they would call back and they never did. Finally after a few weeks after the proposed delivery date the last roll of material showed up (and I called in as suggested to confirm in-stock status of materials when ordering) They never did what they said on the phone, no call back, no delivery when indocated no follow thru. In the days of AMAZON these guys wont last for mail order.