Great mattress, but takes a bit to time to be useable
The ordering process worked well, the folks at FoamOrder were very helpful especially about the custom shape, and delivery was on the stated schedule. And the mattress is very comfortable. The only issue is that the new mattress was outgassing a rather strong smell when it arrived. It took about two weeks for this to be sufficiently reduced, during which time we had to put the mattress in a well ventilated room. So you need to keep that additional lead time in mind when anticipating when you can actually sleep on it.