I placed an order with foam order 4-3 custom-made down proof ticking covers for an existing sofa with three very non down proof ticking covers. The very day that I placed this order was the day that the World Health Organization came out and declared Covid a pandemic. Despite this sales rep return phone calls for me from his car as he was juggling multiple things in amongst the chaos. When I received my order Not everything was correct. After a few phone calls and emails foam order fixed everything completely with no extra charge to me. We all know how much chaos the past few months have been, and relatively speaking cushion covers are not a priority at this time. That said as a healthcare worker, I appreciate everything that form order has done to help make PPE for healthcare providers all over the country. And while they were doing all that they got me my custom down proof ticking covers. That's what I call Essential workers.