Customer Reviews
28 verified reviews for Custom Ottoman Cushion
- ★★★★★The foam is perfect
The order was fairly quick to arrive and the foam is just about perfect a little bit bouncy but overtime that will go away.
George T. Albanis — July 28, 2026 - ★★★★★Perfect
They delivered exactly what I asked for.
Gary Moore — June 20, 2026 - ★★★★★fast,easy & it works!
made an old loved love-seat like new again...
nick s — May 8, 2026 - ★★★★★Outstanding Product
We couldn’t be happier with our new sofa cushions! We needed to replace the couch entirely or do something to help the cushions regain their support. Since the couch had not gotten a lot of use, it still looked pretty nice so it felt like a shame to toss it. The original cushions just seemed to compress so much when you sat on it that it was quite uncomfortable. It no longer provided any support so it felt rather hard when you bottomed out. We did try other inexpensive options but as the old saying goes, you get what you pay for rang true. One was a sofa support cushion that we placed under the original cushion and we also tried a harder accordion-style piece that you place under all three sofa cushions. Sadly, neither made any difference at all so we thought we had no choice but to go looking for a new sofa. Sofas have gotten very expensive and we also had a matching ottoman and armchair to consider in the mix. My husband ran across FoamOrder during an online search and after reading reviews, he wanted to give them a try on our armchair. He spoke with them over the phone first because the original armchair cushion had a slightly curved back edge. We sent them a photo, and they said that in this case a regular square cushion would work fine. It arrived quickly, it was easy to stuff and wow, what a difference! After using the new cushion for several months, we were so pleased with the result that we decided to order three new cushions for the sofa. Again, the cushions arrived promptly. All three cushions were shrink wrapped together tightly and after freeing them, they puffed up nicely. I actually removed and stuffed one cushion myself and it was not difficult. We had ordered a partial ‘book wrap’ padding, and we found that we had underestimated the thickness of the original cushions. We were able to remove the wraps from the original cushions and added them to the new cushions to provide a little more fill. The result… the couch looks pretty much the same, however, the feel and support are a game changer! Every time I sit on the couch, I am appreciative of the big difference. Thank you FoamOrder for your product. We are so happy with the results.
Teri K — April 26, 2026 - ★★★★★Just what we wanted!
I measured our old cushion and ordered hoping the replacement would work… It is perfect!
Cindy F — April 16, 2026 - ★★★★★Excellent service and product
Happy customer. Clear information on website About product and expectations, how to measure, what to expect upon delivery. Very well done.
CF — April 8, 2026 - ★★★★★Exactly
Exactly what we needed
PeterR — March 31, 2026 - ★★★★★Thanks Cushions Are Perfect!
Kitchen Seating delivered fast and executed to a T. Details matter and these cushions look fantastic.
Francis B — March 17, 2026 - ★☆☆☆☆You did not fulfill the order correctly.
1) I ordered the cushions to be 22.5 inches wide. Came in at just 22. Gaps between the cushions. 2)Special instructions clearly to wrap top and front only, came in fully wrapped. 3) I ordered firm cushion material. Two are firm, one is soft. 4) the cut in front of the soft cushion is terribly cut, and it shows. I would love to get my nearly $300 back. This is an unacceptable order. I have more pictures. But could only post one.
Ellen H — March 12, 2026 - ★★★★★Great Product
Product was great. Ordering and delivery, easy peasy
Mike A — February 17, 2026 - ★★★★★Great service!
It was easy to follow the online instructions to figure out what I needed. The product was exactly as described and they sent the product quickly. I would do business with them again.
Veronica R — February 7, 2026 - ★★★★★Perfect
I ordered this cushion to replace an old cushion. The process is very easy, and, when the new cushion arrived, it for perfectly! This is my favorite chair again!
Debbie M — January 28, 2026 - ★★★★☆Foam order
I've only had the cushions for a week but they seem to be fine. My only complaint is that it took a lot longer to get them then I thought it would. It took almost a month.
kathiea — January 15, 2026 - ★★★★★Cushion inserts
Fit perfectly. Easy to insert. Arrived promptly.
Pat — January 1, 2026 - ★★★☆☆Great foam! Need more bookwrap
Foam is great! Book wrap isn't thick enough and fabric on coushins is loose.
Dan R. — December 23, 2025 - ★☆☆☆☆Not as expected
Though the person on the phone was kind, nice and helpful, I am completely disappointed and unhappy with my purchase. It is not at all cut to the size requested, the quality is not as described, it came late and I feel this was the worst outlay of $$ (Thank God it was not a lot) I've done in a very long time. I'm sorry to say but this purchase was NOT up to expectation at all and as a result I have to resort to going to a local upholsterer who will know exactly what I need and how to help me in this situation.
Jaimie L — December 6, 2025 - ★★★★★Excellent product AND easy purchase
Exactly what was described. Fit perfectly, instructions on how to order were spot on.
William Raldirez — November 24, 2025 - ★★★★★Well made
cushion for husband’s recliner to make it easier to stand
Lynda C — November 22, 2025 - ★★★★★Custom cushion fitting for cal king bed
Our new cal king mattress left a gap at the end of the Captain bed platform. With the help of the diagram on your web site I measured the gap. I was skeptical of what I was going to get and how long it would take. It fits absolutely perfect, nice and firm just like the mattress and we received it in less than a week. I was really blown away. I rarely take the time for reviews but this was impressive. I will definitely order again when I need a custom job. Thank you
Cal king Queen — October 30, 2025 - ★☆☆☆☆The great rip-off!
I had ordered 6" foam, I received 5" foam, I called to fix what I thought was a mistake and was told: " no that's what you ordered, but if you send it back we will charge you a 25% re-stocking fee and apply the balance to a 6" foam order but I will have to pay the freight to ship it back, the freight was $109 , the refund applied to the 6" purchase was about $50 , so shipping the 5" foam back would have cost me about $60 so I donated the foam to Goodwill and cancelled the 6" foam order. Live and learn!
Bernard P — October 23, 2025 - ★★★★★Great product
Easy Communication and instructions. Will use it again as needed . Thank you !!!
Victoria — October 9, 2025 - ★★★★★Excellent product
Great customer service, easy access to choose the material you need and if you have any questions staff are very helpful by phone. Perfect foam fit for my Ottoman cover from Egypt.
Maria Gomez — February 28, 2025 - ★★★★★Very good quality and fair prices.
Ordered two custom cushions to make ottomans. Pleased with the product.
Laa B. — August 16, 2024 - ★★★★★Perfect replacement cushion!
I have a very nice oversized, leather chair and ottoman that was really starting to show its age after 20 years. I ordered any new cushion insert for the seat of the chair and it’s better than the original !
BWallin — May 10, 2024 - ★★★★★Perfect fit
I have gone thru three ottomans in the last year because i could not find the correct filling for it. One was styrofoam balls, one was foam pieces. And the last popcorn styrofoam. None of them were firm enough for my ottoman my feet would sink down. This foam fits my ottoman cover perfectly and is nice and firm.
J.c. — June 7, 2023 - ★★★★★Just right!
We needed a custom cushion for a cocktail ottoman. This foam was perfect for our needs. Ordering was easy through the website, item was shipped and received promptly. We will order again when need arises.
WK — April 13, 2023 - ★★★★★Great foam for ottoman
Foam came just as ordered, great quality, correct dimensions. It was used to make an ottoman.
Bevadd — December 15, 2021 - ★★★★★Foam order was perfect!
The foam density is perfect for our footstool. It was so easy to manage with the exterior poly fill. Thank you
Barbara P — February 4, 2019
