Foam is good, but I, personally, had issues.
Foam works as foam is designed. Seems sturdy and well put together. The facing cuts were straight and well done. So far, however, their support has been hit or miss.
I opened a ticket, realizing I didn't leave enough room on the sides, so I asked them to add a few inches, which they responded to quickly.
However, I had an issue with my order (one was literally half the requested size). It has been over a week since I opened the ticket with them about it. They asked me to send a pic of the mistake, which I sent about an hour after. I have emailed them a response to the ticket twice more, asking to make sure they have received the pictures, but I have yet to receive a response.
Also, note, the shipper played soccer with my box, which compressed the softer, thicker foam by 4-5 inches. It hasn't re-shaped, after a week, but I am not sure if I need to do something to get it to re-expand. Therefore, be sure you get it wide enough for shipping mishandles.
Image: Thin foam (right) should be the same size as thick foam (left). Also note the shipper compression of the foam on the left.
Thorin B |