Customer Reviews - Mattress Toppers


60 Reviews

Long wait but worth it

I had to wait almost 2 months for delivery due to a material shortage. Box was badly ripped when I received it but the mattress was wrapped very well in 2 layers of plastic. There was no smell after opening it. The semi-firm mattress is is very comfortable and a nice upgrade for my select comfort bed standard foam mattress. I would definitely recommend to anyone with a sore back

Mark G | Jacksonille, Fl

Mar 2021

Excellent all the way around!

i use this underneath an old thin futon that still has some usefulness left to offer. :-) The hard density foam was actually perfectly soft in this thin thickness. The custom made preshrunk organic cotton cover is very soft and well made. The product was swiftly sent (considering the custom order and Covid chaos) and well packaged. i roll and unroll the product daily, which explains the photo. i literally have zero complaints or suggestions and highly recommend this business and their products! Very happy and grateful. Thanks for the great work! :-)

Dan W | Berkeley Ca

Feb 2021

Pretty good

Ordered my custom mattress for an antique 3/4 bed made by ancestors in 1830. Everything about the mattress is perfect. Due to circumstances created by the pandemic, the order took way too long to complete. I feel sure normal conditions would be better.

Laurel Moriarty | Jackson Ms

Feb 2021

Good decision - great service.

I currently sleep on a layered latex mattress I bought from a different mattress supplier. I wanted to replace the top 3 inch layer of talalay (soft density) as it wasn’t comfortable. I’ve been sleeping on it for two years and just couldn’t get comfortable. I couldn’t tell if I was sinking to the bottom or it was just still too firm even though it was Labeled soft. I’ve been wanting to try the egg crate latex topper and finally ordered one a few weeks ago. Since I sleep on a split king (inside only) mattress, I ordered a twin x-long Eggcrate and a twin 1” slab of dunlop to replace the 3” slab of talalay. I arranged the eggcrate pointy side down and the 1” slab underneath it. The height was perfect. All I can say is WOW - what a major difference! No more pain and numbness. No more tossing and turning. I feel well rested for the first time in years. I’m embarrassed that i didn’t try this sooner. I spoke to customer service before I place the order asking about the shipping times. I was assured that it was in stock would arrive at my home in two weeks time. It actually arrived in eight days in good condition. This is my second order with foam order, the first of which were pillows that I returned. The return was very easy and quick, no questions asked. I would definitely order more from foam order in the future and I would definitely recommend them to a friend. Great experience both times.

Sandy S | New Jersey

Oct 2020

Customer Service

Terrible communications with customer. Never could find out when my purchase would be finished. Finally decided to cancel the order. After cancelling suddenly I get a call (finally) that the mattress was ready for shipment. It took over 3 months for the order to be completed.

Bill R | 21601

Jul 2020

How perfect is that?!

So very happy with this topper. The latex is the perfect density. I choice the 2" medium. I sleep on my stomach, so I don't do well with an overly soft surface. However, I also have fibromyalgia (35 years of it) and need the cushioning for the dreaded "trigger points" in my shoulders and upper back. This filled the bill! The cover is absolutely wonderful, (I got the certified Organic Cotton one, and had it prewashed (a must) before they made it, and it fits perfectly. It even adds a layer of comfort on top, as it allow the latex to perform and yet have a layer of cotton softness. It is well worth the cost. It fits perfectly, and the foam comes with the cover installed so cuts the work of having to put it on, and also assures you that it fits! With the cover installed, you can handle the topper positioning, etc. and prevent accidently tearing the foam...another great idea. Now about the vanilla smell. 1. very slight, but I could smell it. 2. I held back my enthusiasm to put it on my bed and rightfully so, as I took the advice to air out the topper (still in the cover) for 1 week. I draped it over a guest bed in a room with plenty of good air circulation and turned it every day for about 4 days, and then left it alone with sleeping side up with a floor fan aimed at it for the last three days. THE VANILLA SMELL WAS GONE. I am so happy! I have a special feather bed cover that I customized for a full size topper, and it fit perfect. This new topper lays directly on another 3 inch topper which is firmer, and can take a fitted full sheet. I use a flat sheet on my foamorder topper as it makes it perform the way I need it to. That way I can play with sheeting, which makes it all the more fun.

Maryann K. | East Greenwich, Ri

Jul 2020

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