Remarkable customer service, quality product
I only dropped one of the stars because despite my most careful efforts to measure and measure again, and despite the incredibly helpful and patient guidance I received from the Foam Order staff member who worked with me on the phone, my new sofa seat latex forms (with single-wrapped Dacron) did not properly fill our existing sofa cushion covers. The foam should definitely have been double- not single-wrapped (the staffer advised single wrap). In fairness, it is extremely hard to make these judgment calls by phone, hundreds of miles away. But I remedied the situation by using the Dacron wrap that was wrapped around our original foam, and sliding the now double-wrapped blocks of latex into the original form covers, and then inserting those cotton-covered units into the linen sofa cushion covers. This involved some careful removal of the original glued-Dacron wrap, and a good deal of basting with thread to keep the double-wrap in place, plus re-close the cotton foam covers. Quite a production, but worth it, as the result is perfect and the seat cushions are SOOO much better and will stay firm and lovely for 15 years. (As opposed to the really cheap foam that was used for the original sofa, only two years old when we knew we had to replace it!) So, if you decide to replace your foam cushion forms, SAVE YOUR ORIGINAL WRAP AND COTTON FORM COVERS! But definitely work with Foam Order--their foam is the highest quality and their customer service is patient and caring. They will stay with you on the phone as long as it takes to help you figure out what you need. It's just tough to get the new foam and wrap to perfectly fill the cushion covers, and long-distance calculations are always going to be a bit of an educated guess, I think, despite Foam Order's exemplary website and directions.