Our small but mighty customer service team has years of cushion and foam expertise to help you measure, select foam or fabrics, or to provide guidance for any order.
Monday–Thursday: 7am–5pm Pacific
Friday: 9am–5pm Pacific
Closed Saturday, Sunday
Or, set up a personal design/measuring appointment at a time that works for you!
Over the years I've ordered 5 different natural latex products from Foam Order. Some items were custom sizes or shapes. I've been very satisfied every single time. I've used their excellent and friendly customer service twice for help in choosing products. I use natural latex from Foam Order for mattress toppers, sleeping pads for camping, and an RV mattress. The relief of getting to sleep without tossing and turning is substantial. The "very soft" firmness is best for me because I'm a petite woman, and have chronic pain that makes it difficult to get comfortable at night. Your weight will make a difference in choosing which firmness you need. The "very soft" feels somewhat firm to me (107lbs), but feels soft to my partner (175lbs.) It's a good idea to read through the information on the website regarding firmness levels.
Sydney A | Bay Area, Ca
Apr 2024
It looked hard but using only 2 weeks it feels like it is getting very soft I don't think it will last long.
Tasawor | Brooklyn New York
Mar 2024
Very comfy mattress solution! I purchased this for my son's upper bunk for guests and playtime and although it wasn't mean to be his primary bed or a full-on mattress, he thinks it's so comfortable that he only sleeps at the top; my daughter is jealous of his mattress as well.
Elizabeth Z | Brooklyn, Ny
Jan 2024
I’ve been living with my mistaken choice of a latex mattress that was too soft for my 200 pound body. I finally decided to replace two of the “medium” 3” latex foam layers with two of your “firm” 3” panels. I took the one original “firm” panel and placed in on the bottom with the two new latex panels on top. The fit was perfect and blended exactly with my wife’s side of the bed. I couldn’t be happier with results. My spine has found immediate relief and my sleep is much deeper. Thank you for making my life so much better!
Kenneth T | Eureka Springs, Ar
Jan 2024
I replaced my old foam mattress with a nicely fitted very comfortable latex foam mattress in the cabover bed in my RV. It is a full mattress that had to be cut to a specific size to fit in a cover and it fits the cover and frame perfectly! I am so grateful for the time your customer service expert spent giving me info on different options, the difference between latex and foam and firmness. This RV is my home so all this info was very important to me, and provided me with a very comfortable, supportive, well fitted new mattress! My Thanks to you!
Penny R | Oregon
Mar 2023
Good sleep now
Nancy M | Tullahoma, Tennessee
Aug 2022
