Customer Reviews - Memory Foam Mattresses


39 Reviews

Long wait but great product

I ordered a custom sized memory foam mattress and some cushions for a custom RV. The order process is great, lots of options, easy to use, very accommodating. I got exactly what I wanted. My only complaint is that it took almost a month more than expected.

Jay K | Omaha, Ne

Apr 2019

Exactly what we expected

We're converting a Sprinter into our home away from home. We're doing all the work ourselves. Comfy mattresses are a must for us older folks. We ordered 2 twin 4" latex mattresses and 4 twin 1" memory foam pads. We then cut them into our custom-designed shape and glued the latex into a sandwich with the memory foam on top and bottom so we can flip the mattresses from time to time. The materials are great! We saved money by cutting the material ourselves and making our own covers. The factory was super busy but Pete very kindly made sure our order was processed and shipped as quickly as possible.

Libby S | Puget Sound Area

Apr 2019

4" memory foam.

Long time user. 2nd order,very comfortable.

Lee | Long Island Ny

Dec 2018

Better Topper, Great Customer Service.

First off a 5 star rating goes to the Customer Service team here (Della in Customer Service and Pete in the Factory/warehouse). They were very helpful in understanding and correcting a couple of issues I had with the first order. The Replacement topper was as described in both Density & Size. It's refreshing to see a Company stand 100% behind their product. Not very many companies are left that do now a days.

Bob T | Des Moines, Iowa

Dec 2018

My 1 Inch 5.3 lb memory foam topper is PERFECT!

I bought a very hard memory foam mattress from another company. I actually really like the mattress but it is just a little bit too hard so I picked up this 1 inch topper to soften it up just a touch. This really is a 5.3 lb density topper. It's heavy and extremely high quality. It also gave the perfect amount of softness without sinking in. I highly recommend

Robert | Salt Lake City

Nov 2018

5.3 lbs. rating?

First off I want to thank the support team for all their returned replies. I'm kinda up in the air though on rather or not to recommend this Queen 2" topper. The pros on it are it has a slow response time on bouncing back into shape. Unlike other foams. The off gassing was really at a minimum of about 48 hours. A plus for sure. Now for the cons. The pad arrived a bit (what I would call, uncured) and was a little sticky and very soft to the touch. After putting a fan on it for 12 hours the stickiness went away. When arrived it was slightly damaged and a bit dirty in places. The size of my mattress is the standard queen size og 80" x 60" The pad turned out to be 81 1/2" x 61". After trying to put the (king size) fitted sheet over it the pad teared about an inch in two places at the end because of the 1 1/2" overlap. So to prevent it from tearing more I decided to cut off the extra length. Now as far as the firmness goes. I have owned a 3lb density, 4 lbs. density and a true 5 lbs. density in the past. Although I was assured by customer support this was indeed a 5.3 lbs. rating but they would not commit to any IDL rating on it, I am not 100 % in agreement. Facts being my older 7 year old 5 lbs. density, same size weighed in at 33 pounds and was firmer. You can still buy on eBay from a company that their's is 13 ILD rating and weighs 33 pounds. This one weighed in at 27.5 pounds and almost 30% softer. Just doing the math on lbs. per square foot @ 5.3 should tell one that 27 pounds is far too light. So in all fairness I must choose a yes or no on recommending this pad to others. I would say it's all up to one's preference. Do you like a softer, bottom out foam topper (BTW: I only weigh 165 pounds.) or do you prefer a more firmer feel? Myself I'll take one that gives to my natural curves rather then bottoming out. Also if your not in any hurry to receive it then that is ok. Myself I'm not that patient. Took just shy of two weeks to get it.

Bob T | Des Moines, Iowa

Oct 2018

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