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Contact Foam Order

FoamOrder Showroom

The Foam Store of Marin

813 A Street
San Rafael CA 94901 map

(415) 453-3626

Hours:

Mon, Thu: 11am – 6pm
Tue, Fri: 1pm – 6pm
Wed: 1pm – 5:30pm
Sat: 10am – 5pm
Closed Sunday

FoamOrder Factory

3455 Collins Ave
Richmond CA 94806 map

Hours:

Monday–Friday 9am – 5:30pm
Closed Saturday, Sunday

This is not a retail location. Please visit The Foam Store of Marin or contact our phone sales team if you would like help placing an order. Orders can be placed online or by phone to be picked up at the Richmond warehouse.

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Sales and Product Info:

(415) 503-9314

Phone hours (Pacific Time):
Mon–Fri: 7am–5pm
Sat: 11am–5pm
Sun: Closed

My order status:

Please visit our order status page to check the status of your order.

Problem with an order I have received:

(510) 253-2560

Phone hours (Pacific Time):
Mon–Fri: 7am–6pm

Send Us a Message

If you are contacting us about an order you placed: We want to answer your questions quickly and provide you with prompt service. To help us do this, it is important that you enter your telephone number and order number below.

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We are happy to send you some of our foam samples, but please limit your list to your top six choices. Note that our sample pieces are small (approximately 1"x2") and are usually not adequate for making decisions about firmness, because small pieces of foam always feel much softer in your hand than when cut into larger shapes such as a cushion or mattress. However, our samples will give you an idea of the quality, texture, and general make-up of the foam. If you require larger samples, please place an order. Samples are sent via first class mail.

Please allow 7–14 days before expecting your samples to arrive. If you require your samples expedited, please include your FedEx or UPS account number and your desired shipping speed. If you are in a rush, please follow up with a phone call after submitting your request.

If you are contacting us about an order that you placed, you must include your telephone number and order number.

For addresses in the U.S.A. or APO/FPO

For international addresses only

Only request one sample per line item.