Contact Us

Customer Service
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To send us a message, use the form below.
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Phone Hours:
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Monday–Thursday :     7am–5pm Pacific
Friday                        :     9am–5pm Pacific
Closed Saturday, Sunday
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For sales or product information, call: (415) 503-9314.
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Check the status of an existing order here.﻿
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For inquiries about an order you have placed, but have not yet received, call: (510) 253-2560, option 2.
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For problems with an order you have already received call: (415) 503-9314.
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If you need to cancel your order - email us at order.status@foamorder.com﻿
﻿See our return policy﻿
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FoamOrder Factory
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Company Headquarters
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3455 Collins Ave
Richmond CA 94806   Map﻿
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(415) 503-9314
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Hours:
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Monday–Friday: 9am–5:30pm
Closed Saturday, Sunday
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This is not a retail location. Contact our phone sales team if you would like help placing an order. Orders can be placed online or by phone to be picked up at the Richmond warehouse.
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HAVE A QUESTION ABOUT AN EXISTING ORDER? - CLICK HERE﻿

Need Help?

We offer 9 AM -5PM Pacific time phone support - (415) 503-9314 or﻿ the ability to set up a personal design/measuring appointment at a time that works for you!

Send Us a Message

If you are contacting us about an order you placed: We want to answer your questions quickly and provide you with prompt service. To help us do this, it is important that you enter your telephone number and order number below.