Our small but mighty customer service team has years of cushion and foam expertise to help you measure, select foam or fabrics, or to provide guidance for any order.
Monday–Thursday: 7am–5pm Pacific
Friday: 9am–5pm Pacific
Closed Saturday, Sunday
Or, set up a personal design/measuring appointment at a time that works for you!
When I visited my grandson, I slept on his mattress. I slept so well that I asked my son-in-law. What kind of mattress is that? He explained that it is from you. He gave me all the details and I ordered one exactly like my grandsons. And I am so glad I did. I really love it. I sleep better on it. And it’s so good to know that is certified and non-toxic.
Ann R | Cobb Ca
Dec 2025
I ordered a futon to turn an office into a guest bedroom. The memory foam in the futon wasn’t sufficient to make it comfortable for sleeping so I found this company online while searching for foam mattress toppers that I could order with customer dimensions. The customer service during the ordering process was great and I was very happy with the product quality upon receipt. Most importantly, my guest said that she slept very comfortably! I highly recommend this company.
Kaye | Philadelphia
Nov 2025
Our custom mattress arrived on-time and exceeded expectations for comfort and quality. The mattress is exceptionally crafted!
Jeff S | Lewes De
Nov 2025
The best mattress I had ever slept on. I recommend this firmness for anyone between 150 - 220 lbs. Extremely comfortable but not too soft, just perfect. Natural latex is the way to go!
Alex | Ottawa, On, Can
Nov 2024
Arrived as ordered and within the advertised timeframe. Shipped cross country
Jay C | Miami, Fl
Oct 2024
Over the years I've ordered 5 different natural latex products from Foam Order. Some items were custom sizes or shapes. I've been very satisfied every single time. I've used their excellent and friendly customer service twice for help in choosing products. I use natural latex from Foam Order for mattress toppers, sleeping pads for camping, and an RV mattress. The relief of getting to sleep without tossing and turning is substantial. The "very soft" firmness is best for me because I'm a petite woman, and have chronic pain that makes it difficult to get comfortable at night. Your weight will make a difference in choosing which firmness you need. The "very soft" feels somewhat firm to me (107lbs), but feels soft to my partner (175lbs.) It's a good idea to read through the information on the website regarding firmness levels.
Sydney A | Bay Area, Ca
Apr 2024
