Our small but mighty customer service team has years of cushion and foam expertise to help you measure, select foam or fabrics, or to provide guidance for any order.
Monday–Thursday: 7am–5pm Pacific
Friday: 9am–5pm Pacific
Closed Saturday, Sunday
Or, set up a personal design/measuring appointment at a time that works for you!
Over the years I've ordered 5 different natural latex products from Foam Order. Some items were custom sizes or shapes. I've been very satisfied every single time. I've used their excellent and friendly customer service twice for help in choosing products. I use natural latex from Foam Order for mattress toppers, sleeping pads for camping, and an RV mattress. The relief of getting to sleep without tossing and turning is substantial. The "very soft" firmness is best for me because I'm a petite woman, and have chronic pain that makes it difficult to get comfortable at night. Your weight will make a difference in choosing which firmness you need. The "very soft" feels somewhat firm to me (107lbs), but feels soft to my partner (175lbs.) It's a good idea to read through the information on the website regarding firmness levels.
Sydney A | Bay Area, Ca
Apr 2024
I replaced my old foam mattress with a nicely fitted very comfortable latex foam mattress in the cabover bed in my RV. It is a full mattress that had to be cut to a specific size to fit in a cover and it fits the cover and frame perfectly! I am so grateful for the time your customer service expert spent giving me info on different options, the difference between latex and foam and firmness. This RV is my home so all this info was very important to me, and provided me with a very comfortable, supportive, well fitted new mattress! My Thanks to you!
Penny R | Oregon
Mar 2023
Very professional from start to finish. Glad that I was advised to switch to organic latex. Company was very flexible in handling my custom made cut to an Asian King size bed. Price is very reasonable for the quality of the latex foam and organic cotton cover.
Ld | 89012
Jan 2020
This is my third time ordering a mattress from you... it’s always an amazing experience. Great prices, service, and especially product!! I love climbing into this bed and my boyfriend’s back pain has almost entirely disappeared after only a couple weeks. 10/10 thank you so much!
Georgia V | Oakland, Ca
Oct 2018
The custom cut Talalay latex mattress and cotton/wool cover look good on spot in our RV. We tried it out last night for a few minutes and it’s as you described “floating on air”. We’re looking forward to finding a place to camp in woods or beach and sleeping in bliss.
Paul | San Jose, Ca
Jul 2018
I walked in not expecting much. I was pleasantly surprised that Robert came over and spent a lot of time with us explaining the different firmness levels as well as a few good things to know about the beds and chemicals and basically answering any questions we could come up with. We found the firmness we liked (5" of 54 firmness foam with a 3" memory foam topper) and he then showed us how to order it off their website (in the store) so that it was a complete mattress which ends up being much cheaper than if you order just those two pieces alone. Also there is a great warranty on the full mattress. When we were done he said the mattress would be ready in a little over a week and we were crestfallen. We've been on an air mattress since the beginning of the month and were getting sore and not sleeping well. He said he could ask for a "rush" on the mattress and that would shave off a few days. So we left (on a Monday) hoping for a completed mattress on Friday. Having read the reviews here, I said to my girlfriend "well, let's see if they actually hit that date cause the Yelp reviews suggest that might not happen". THEY CALLED THE NEXT DAY AND THE MATTRESS WAS READY. I was thrilled. Not only that, they pack the mattress down so frickin' small. My Toyota Echo, 4-door was able to accommodate the queen size mattress bundle. Which is CRAZY. Basically we were on a new bed that night with 45 mins in the store on Monday and 20 mins picking it up on Tuesday. I should also mention that we are very happy with this mattress and are now happily looking at bed frame options. THANK YOU FOAMORDER!
Lb | San Francisco
Sep 2012
