Our small but mighty customer service team has years of cushion and foam expertise to help you measure, select foam or fabrics, or to provide guidance for any order.
Monday–Thursday: 7am–5pm Pacific
Friday: 9am–5pm Pacific
Closed Saturday, Sunday
Or, set up a personal design/measuring appointment at a time that works for you!
I have Reflex Sympathetically Dystrophy AKA Complex Regional Pain Syndrome in my upper extremities, especially my hands, which can have extreme burning and pain on touch. I also have chronic neck pain. This is my second order of twin size quality memory foam mattress pad from FOAM ORDER that has been a lifesaver! We cut it up to make arm pillows for sleeping that I can lay flat to create just the right amount of softness or fold in half so my hands are more elevated. It's so soft and has the perfect density. I cover them with quality soft pillow cases. Definitely helps to relieve pain. Most of the time I cannot put my arms directly on the bed to sleep without them. We also cut a section to fold in half for a head pillow for sleeping - I roll up the end under my neck and it helps with neck pain and keeps my neck in a better position. I've tried countless expensive pillows, none which helped and seem to aggravate my neck. I also use about 6 by 8 inches covered for a little lumbar support. I tried many other foams from stores that never worked the same as this memory foam mattress pad. Thank you so much FOAM ORDER!!! I also recommended your company to my daughter and she has ordered a couple of mattress toppers from you. :)
Nora C. | Santa Clarita, Ca
Jul 2020
I have been buying memory foam toppers for many years, and was extremely satisfied with all of them until about 3 years ago. Prior to that time the toppers would take at least 24 hours to totally unfold and rise to their normal unpacked shape. The information supplied with these toppers described this as a normal characteristic of good memory foam materials. A hand print pressed into these toppers would also take at least 30 seconds to disappear. It is this feature that differentiates memory foam from cheap (non-memory foam) materials. Well I cannot now find a good memory foam topper anywhere. I have ordered from the same companies I used in the past but have returned them due to their lack of memory, which is the very feature I so dearly covet. These toppers fully expand to their full uncompressed shapes INSTANTLY. I have contacted these companies and the excuse I got was that the factory changed the formula. I have returned these cheap imposters for a refund. When I found Foamorder.com I was excited because all of their online documentation described the problems I have been having finding good memory foam. They stated that good memory foam costs more and most manufacturers are selling cheap imitation foam. So I decided to give Foamorder.com a try and ordered a king size 3 inch 4.5 density mattress topper. I was excited when it arrived and saw that the color was the yellow of the old good memory foam and not the gray colors that the other manufacturers are now shipping. My excitement soon disappeared when the topper fully uncompressed almost as soon as I removed it from the wrapping. I compared recovery time of a hand print for this Foamorder.com topper to the 10 year old one I was replacing and was diasappointed to find they are basically identical and recover in 1-2 seconds. I feel I have been tricked again, and would return it if packaging it up was not so difficult.
Dan G | West Hartford, Ct
Sep 2019
I ordered a custom sized memory foam mattress and some cushions for a custom RV. The order process is great, lots of options, easy to use, very accommodating. I got exactly what I wanted. My only complaint is that it took almost a month more than expected.
Jay K | Omaha, Ne
Apr 2019
We're converting a Sprinter into our home away from home. We're doing all the work ourselves. Comfy mattresses are a must for us older folks. We ordered 2 twin 4" latex mattresses and 4 twin 1" memory foam pads. We then cut them into our custom-designed shape and glued the latex into a sandwich with the memory foam on top and bottom so we can flip the mattresses from time to time. The materials are great! We saved money by cutting the material ourselves and making our own covers. The factory was super busy but Pete very kindly made sure our order was processed and shipped as quickly as possible.
Libby S | Puget Sound Area
Apr 2019
Long time user. 2nd order,very comfortable.
Lee | Long Island Ny
Dec 2018
First off a 5 star rating goes to the Customer Service team here (Della in Customer Service and Pete in the Factory/warehouse). They were very helpful in understanding and correcting a couple of issues I had with the first order. The Replacement topper was as described in both Density & Size. It's refreshing to see a Company stand 100% behind their product. Not very many companies are left that do now a days.
Bob T | Des Moines, Iowa
Dec 2018
