Our small but mighty customer service team has years of cushion and foam expertise to help you measure, select foam or fabrics, or to provide guidance for any order.
Monday–Thursday: 7am–5pm Pacific
Friday: 9am–5pm Pacific
Closed Saturday, Sunday
Or, set up a personal design/measuring appointment at a time that works for you!
I shopped around for a memory foam mattress topper for my bed as my boyfriend found my mattress to be hard. After all the shopping around that I did, I was very happy with my purchase of a 3" high density mattress pad. Very nice and my boyfriend is super-stoked, so I am quite happy too! :) The price was actually less than most of the "Bed, Bath and Beyond" version which were inferior quality.
Sa | San Rafael
Apr 2013
I walked in not expecting much. I was pleasantly surprised that Robert came over and spent a lot of time with us explaining the different firmness levels as well as a few good things to know about the beds and chemicals and basically answering any questions we could come up with. We found the firmness we liked (5" of 54 firmness foam with a 3" memory foam topper) and he then showed us how to order it off their website (in the store) so that it was a complete mattress which ends up being much cheaper than if you order just those two pieces alone. Also there is a great warranty on the full mattress. When we were done he said the mattress would be ready in a little over a week and we were crestfallen. We've been on an air mattress since the beginning of the month and were getting sore and not sleeping well. He said he could ask for a "rush" on the mattress and that would shave off a few days. So we left (on a Monday) hoping for a completed mattress on Friday. Having read the reviews here, I said to my girlfriend "well, let's see if they actually hit that date cause the Yelp reviews suggest that might not happen". THEY CALLED THE NEXT DAY AND THE MATTRESS WAS READY. I was thrilled. Not only that, they pack the mattress down so frickin' small. My Toyota Echo, 4-door was able to accommodate the queen size mattress bundle. Which is CRAZY. Basically we were on a new bed that night with 45 mins in the store on Monday and 20 mins picking it up on Tuesday. I should also mention that we are very happy with this mattress and are now happily looking at bed frame options. THANK YOU FOAMORDER!
Lb | San Francisco
Sep 2012
I purchased the ergo mattress early this year and was truly amazed by the immediate results. Being in the health and fitness industry for over 25 yrs, I've run across many items associated with making you feel better, and to date, this has been the most real piece of equipment I've found. Yes, i said equipment, because a mattress is that, one of many pieces of equipment for health you'll use, a sleep system that works! I'm almost 60 yrs old and have never woke up from a great nights sleep feeling rested and most important, no back pain, in many years! By the way, that initial smell that comes with the pillows and mattress was a little disgusting but didn't last very long. small price to pay...
Ck | Culver City
Dec 2010
I doubt if my comments will make your testimonial page. BEWARE of the Warranty. We slept on our mattress for only 5 months before we noticed a sag. After contacting Tempurpedic, we found that we were going to have to provide pictorial proof of a 3/4" sag, which our mattress did not have at that time. The company does not seem to take into consideration that a "slight" sag becomes a "great" sag when a human being is lying on it! My husband and I feel a sensation of rolling toward the center of the bed and whichever one of us is sleeping on it awakes with shoulder and neck pain. I wonder if the manufacturers would enjoy sleeping on the mattress in this condition??? However, each month I keep measuring and the sag is gradually getting deeper. Maybe we will get our mattress replaced before we will need the services of a chiropracter?
Gw | Ada, Ok
Jan 2010
Have slept on Cloud Supreme for 5 nights and have the worst back and neck pain ever. As far as temperature, woke up two nights ago sweating, then was freezing after removing comforter. I've been adjusting my thermostat for the "new bed". Feel like I've been beat up, not rested at all. Hopefully, the pain will go away soon, otherwise this bed is being returned.
Lisa K | Rochester Hills, Mi
Jan 2010
The smell has not been bad. I am using the cut apple at my feet on a paper plate and baking soda at my head end which I put in a plastic Tupperware containr to expose more surface to absorb the odors. I have the waterproof cover on it. I bought the ergo adjustable base and am enjoying it immensely. The mattress is firm and I plan on following tips to soften it. For the most part it is helping my back and neck. (20 plus history of pain from car wreck). Received mattress on Tuesday (2 nights ago).
Bj | Tx
Dec 2009
