Our small but mighty customer service team has years of cushion and foam expertise to help you measure, select foam or fabrics, or to provide guidance for any order.
Monday–Thursday: 7am–5pm Pacific
Friday: 9am–5pm Pacific
Closed Saturday, Sunday
Or, set up a personal design/measuring appointment at a time that works for you!
We have a built-in day bed that has a wall on two sides and a platform without rails where the mattress lies. We needed precise dimensions so the mattress would fit flush with the platform. I spoke with customer on a couple occasions to explain my needs and they were able to reassure me that I was ordering the product properly. I also needed it wrapped and they helped me decide on the proper wrapping (all four sides ). I was concerned that the wrapping would make the mattress too large but I trusted that they said. When I finally received the mattress, I understood that the wrapping is so soft that it will be compressed by the slip cover. We got a form mattress which is perfect to sit /lay on as a day bed. My only criticism is that there are so many brands of fabrics, it is not intuitive for ordering.
Andrew T | Ann Arbor, Mi
Feb 2024
Pre-sale support was excellent. I spoke with the same person each time, and they were very patient, answering all my questions, and making sure I ordered exactly what was needed. The custom configuration tool on the website is difficult to use, but fortunately, the CSR was able to create the cart on my behalf. Delivery was on-time, and as-promised. One minor point that could be improved: the shipment included the foam remnants from the cutting process, which was a nice touch. However, the remnants weren't labeled as not being required or part of the mattress. By the time I discovered that fact, I had already freed them from their compressed shipping shrink wrap. Now I have two very large pieces of foam that are too nice to throw away, and bulky/difficult to store. If they had been labeled, I would have left them wrapped, which would have made them easy to store until needed.
Greg. P. | Cleveland, Oh
Jul 2023
My second foam order, dinette cushions, because my first order, a mattress, was so perfect! Again I got good advice from your sales person and the cushions are perfect fit, the correct firmness! Yea!
Penny R | Oregon
May 2023
An excellent, comfortable mattress cut to custom specifications for my sailboat cabin. I received thoughtful and helpful advice from the customer service staff when ordering my mattress and extensive, perhaps one too many calls/emails follow-up.
Glyn V. | New York
Apr 2023
My new sofa cushions have revitalized my 20 year old hide-a-bed which other than the worn cushions is still in good shape. So glad I found your service!
Eric H | Chicago, Il
Mar 2023
Changed up the aft berth in my boat, the new foam cushion is super comfortable and fit the space perfectly!
Josh M | Houston Tx
Oct 2022
