Our small but mighty customer service team has years of cushion and foam expertise to help you measure, select foam or fabrics, or to provide guidance for any order.
Monday–Thursday: 7am–5pm Pacific
Friday: 9am–5pm Pacific
Closed Saturday, Sunday
Or, set up a personal design/measuring appointment at a time that works for you!
I've had nothing but positive experiences here. I have had custom pillows made to revive an old sofa, purchased 2 beautiful teak benches, and a bed frame. Folks have only been friendly, helpful and professional
Eg | San Francisco
Jul 2013
I shopped around for a memory foam mattress topper for my bed as my boyfriend found my mattress to be hard. After all the shopping around that I did, I was very happy with my purchase of a 3" high density mattress pad. Very nice and my boyfriend is super-stoked, so I am quite happy too! :) The price was actually less than most of the "Bed, Bath and Beyond" version which were inferior quality.
Sa | San Rafael
Apr 2013
Just wanted to say the foam is awesome! I was a little hesitant about my measurements, but everything fit well inside the cover, and it is night and day difference for the support of the cushion (dare I say a bit firmer than expected), but I think our other cushions were so bad that it is just a point of reference. Thanks again for a great product and looking forward to many many years of service. Now to find the perfect mattress topper!
Js | Co
Feb 2013
My cushions arrived and they look great. Please pass along my thanks on to all the persons in your company who were responsible for getting my order filled. You were all very helpful, polite and professional.
Cl | Ca
Feb 2013
I walked in not expecting much. I was pleasantly surprised that Robert came over and spent a lot of time with us explaining the different firmness levels as well as a few good things to know about the beds and chemicals and basically answering any questions we could come up with. We found the firmness we liked (5" of 54 firmness foam with a 3" memory foam topper) and he then showed us how to order it off their website (in the store) so that it was a complete mattress which ends up being much cheaper than if you order just those two pieces alone. Also there is a great warranty on the full mattress. When we were done he said the mattress would be ready in a little over a week and we were crestfallen. We've been on an air mattress since the beginning of the month and were getting sore and not sleeping well. He said he could ask for a "rush" on the mattress and that would shave off a few days. So we left (on a Monday) hoping for a completed mattress on Friday. Having read the reviews here, I said to my girlfriend "well, let's see if they actually hit that date cause the Yelp reviews suggest that might not happen". THEY CALLED THE NEXT DAY AND THE MATTRESS WAS READY. I was thrilled. Not only that, they pack the mattress down so frickin' small. My Toyota Echo, 4-door was able to accommodate the queen size mattress bundle. Which is CRAZY. Basically we were on a new bed that night with 45 mins in the store on Monday and 20 mins picking it up on Tuesday. I should also mention that we are very happy with this mattress and are now happily looking at bed frame options. THANK YOU FOAMORDER!
Lb | San Francisco
Sep 2012
I just want to thank you for your thoughtful, knowledgeable and patient customer service yesterday in helping me pick out just the right latex topper to soften my current mattress. You made my day. Given Foamorder’s great prices, I was expecting a warehouse with minimum assistance and comforts. Boy was I wrong. I was very impressed with the way you collected the specific information about the mattress and used it to recreated my home experience in your showroom, as well as the way you explained the variables involved in selecting a natural, hypoallergenic latex product. And I really appreciated being able to lie down on the topper for long enough to feel what the experience would be like over time. I’m very happy with my homemade latex pillow – it’s great that you guys also make raw materials available for home crafters. Can’t wait to try out my new topper!
Js | Sf
Jun 2012
