Our small but mighty customer service team has years of cushion and foam expertise to help you measure, select foam or fabrics, or to provide guidance for any order.
Monday–Thursday: 7am–5pm Pacific
Friday: 9am–5pm Pacific
Closed Saturday, Sunday
Or, set up a personal design/measuring appointment at a time that works for you!
Please extend my sincere thanks to your team for a perfectly executed order and customer delivery. From order intake to shipping and delivery, you guys didn’t skip a beat!! Words cannot express how grateful we are for FoamOrder’s attention to detail, craftsmanship and customer service. Please forward this correspondence to your leadership team as well; they should be aware of what uncompromising customer service we’ve received. I’ve given myself an action item to give you guys a 5 star yelp review and will get that done this week. I’ll send you a copy of the link when it’s complete. Again, thank you for your superb customer service and flawless delivery of the right product in a timely manner! As we say where I work: keep ‘em flying!
M | Nashua, Nh
Jul 2018
I need to tell you what a pleasurable experience I had with Jordan as your phone representative today. I presented her with what I would call an unusual request for a specific foam need. She was understanding, informative, thorough with her research - I loved that she tried out the foam thicknesses herself! - and simply delightful. With the knowledge she shared with me, I was able to make an informed decision regarding what I needed yo order. You are fortunate to have such a skilled young lady on your team. Thank you, Jordan! - Cathy Spurgeon
Catherine | Bend, Or
Jul 2018
Kjerstin, thanks for your terrific help! You’ve provided excellent customer service. I submitted the order as you’d created it. Since this is shipping to my home and we are at work during the day I will also send a signature waiver form.
Bill | Bargersville, In
Jul 2018
Thanks again for pointing out the expansion on the foam mattress. Maybe you could add a product note in the orders as to avoid possible emails for discrepancies. Anyway, I got the cover on and it fits snug and looks great! We are good to go! Thanks so much for all your help!
Melanie | Crescenta, Ca
Jul 2018
I bought these cushions to replace the old ones on my couch. They are just the right firmness and support. They arrived quickly and had practically no odor to them. They were just a little too big, but that was due to my son measuring incorrectly.
Rose | Cape Coral, Fl
Jul 2018
I just want to say that I received the cushion foams and I am soooo happy with them!! I purchased a sofa just two months ago, and although I loved the style of the sofa, I hated the way too soft cushions! I searched on YouTube on how to replace sofa cushion covers and came across your tutorial and am so happy I did! I now have the sofa I love with the cushions I love also!!! Thanks for the tutorial and for getting them out to me so quickly! Best to you and everyone who makes FoamOrder work!
Angela | Rye, Ny
Jul 2018
