Our small but mighty customer service team has years of cushion and foam expertise to help you measure, select foam or fabrics, or to provide guidance for any order.
Monday–Thursday: 7am–5pm Pacific
Friday: 9am–5pm Pacific
Closed Saturday, Sunday
Or, set up a personal design/measuring appointment at a time that works for you!
The website is very useable and getting the correct dimensions for the foam cushion made easy with their helpful tips. My order was filled quickly and accurately, and my older couch sits better than new!
Nancy H | Goldvein, Va
Oct 2020
My 20-year-old Henredon leather chair was sagging so badly, it felt as if I was sinking all the way down to the floor when I'd sit. I provided the measurements on line, selected the degree of firmness I wanted in a cushion, and processed my payment online with no problems whatsoever. The custom-sized product arrived within 10 days, and was a perfect fit. My 20-year-old leather chair now has another 20 years of life in it.
Clinton P. | Virginia Beach, Va
Oct 2020
I live in Ontario Canada and wanted to build a custom board game table with a 4' x 6' neoprene top play surface. I couldn't find what I wanted anywhere except from foam order. The product is perfect, looks and feels great. It was delivered in a timely manner considering I live across the continent. My only complaint was the cost to get it here. By the time all the shipping, duty, brokerage and exchange fees were paid a $49.99 sheet of neoprene ended up costing me nearly $200. But even though it was more than I was hoping to spend it still finished off the table perfectly.
Michael P | Peterborough Ontario, Canada
Oct 2020
Received samples and very happy with the service provided.
Bonny | Alabama
Oct 2020
Before ordering, I measured my current saggy, too soft sofa cushions (5 each total) per the instructions on your website but was uncomfortable with my accuracy, so I called your customer service dept. to verify my findings. The dude that helped me (regrettably I don't recall his name) was awesome: he confirmed my measurements and, in addition, helped me decide which firmness I might be looking for, as well as instructing me on how to return if I wasn't satisfied with new product. As it turns out, the new cushions turned out perfectly - no returns necessary!!! They fit snugly in my existing covers and had the best firmness I could imagine - my wife and I and our dog, Abby, thank FoamOrder - and especially the rep who helped me prior to ordering.
Keith Z. | Seabeck, Wa
Oct 2020
I called to order replacement cushions for a custom couch, I wanted them to be comfortable. I received a call back after leaving a message. Together we were able to decide what type of cushion would work best. They arrived 2.5 weeks later and I couldn’t be more pleased! Thank you!
Gee | San Clemente
Oct 2020
