Our small but mighty customer service team has years of cushion and foam expertise to help you measure, select foam or fabrics, or to provide guidance for any order.
Monday–Thursday: 7am–5pm Pacific
Friday: 9am–5pm Pacific
Closed Saturday, Sunday
Or, set up a personal design/measuring appointment at a time that works for you!
Am very happy with your service and product . I plan to order two more mattresses after I have slept on this one for a while. Thank you.
Re | Il
Dec 2011
Just wanted to let you know that we are very happy with our mattress. You guys were great to deal with. Love your website, especially the descriptions of your products and detailed info. Thanks.
Ja | Mi
Dec 2011
Yesterday I went into Foamorder's retail outlet, to place an order. The sales associate was extremely helpful, knowledgeable, and went out of his way to explain what he was doing, helping me come to well-informed decisions, helped to save me money by advising me against purchasing what I don't need ... I felt very well taken-care-of. My experience with Foamorder has always been good. We've purchased two mattresses from them in the past 5 years -- excellent quality, excellent service, and fair pricing. Five stars.
Jm | San Francisco
Dec 2010
Thank you so much for the fabulous mattress! It arrived Tues night. My toddler was so excited, she made me open it right away so she could have her big bed. After laying on it myself, I have to admit, I was jealous. It was the perfect softness (we did soft over firm). I am really glad I splurged on the nice casing too because I think the cushy top really makes it ultra comfy. I also want to thank you for your excellent customer service. I recently had problems with an organic mattress from another company and it took me over a year to sort it out with them under their warranty. So, I really appreciate how easy it was to call and talk with your customer service (on two occasions), who discussed with me the different foam options and also the bed frames. Also, when they did not know the answer to a question, I was told I would receive a phone call back--and then I actually did! The follow-through was professional and helped me know that I could trust your company. I am not the type of person who normally takes the time to write these sorts of emails. Did I mention I have a toddler? Anyway, I just wanted to say that I am doing this because I was SO impressed that I thought you should know. I am going to recommend your foam mattresses and toppers to everyone I know.
Lh | Durham, Nc
Feb 2010
I just got my Organic Natural Mattress and I love it! I shopped around for an organic mattress for some time and came across Foamorder's organic mattress page and was hooked. All the different options for mattress configurations were fantastic, especially since organic products are so hard to find! I fall asleep on my natural organic mattress immediately and sleep soundly for the entire night. On my old mattress, I was constantly tossing and turning and with my new organic natural mattress I wake up fresh and rejuvenated for the day. I feel so much better using organic products since they are better for my health.
M.s. | Sf, Ca
Oct 2007
This organic mattress is great. The organic fabric used is so soft and nice feeling, you don't want to use sheets. I did a lot of research into this organic mattress to discover who made the best product. I'm very happy with my choice. I got the Deluxe Organic Mattress medium-firm. I usually like a firm bed and so far this has been just right. I'm 195 lbs and the description was accurate. Customer service was very good. It's great to be able to call and speak with a live voice immediately. I was concerned about my organic mattress delivery, amazingly it came compressed and delivered by UPS. I was able to carry it upstairs and open in my bedroom by myself. I was surprised that this natural mattress was so heavy. I've learned that this weight is what makes it last and gives it its great feel. My natural mattress truly rides like a Cadillac. Good luck on your organic mattress shopping! I recommend buying here!
Jt | Minnesota
Oct 2007
