Our small but mighty customer service team has years of cushion and foam expertise to help you measure, select foam or fabrics, or to provide guidance for any order.
Monday–Thursday: 7am–5pm Pacific
Friday: 9am–5pm Pacific
Closed Saturday, Sunday
Or, set up a personal design/measuring appointment at a time that works for you!
The cushion I ordered came wrong in three dimensions, but especially the length which was off by 1.5". The company was not quick to jump on sending a replacement. I waiting 9 weeks for the first one. Otherwise, the product looked good.
Jn | La Ca
Jul 2018
The finished product is great - However getting it took an extra two weeks - and the follow up from customer service is Horrible - no one answers the phone and it can take days to get a response back on an email - they told me it was going to ship one week late after I followed up past the original ship date - there was no early heads up - and then it ended up shipping more than two weeks late - So basically - they do great product - but if you want any kind of update - expect your email or phone call to go into a black hole and DO NOT expect to get it on time.
Jackson Strobel | Los Angeles Ca
Jul 2018
We ordered a custom bench cushion for our mud room. It finally arrived after a couple of months of production. It was wrapped like the tightest of tight sleeping bags. When we opened it we found it to me quite wrinkled and lonely with no instructions or a note for unpacking and putting together. When we placed it together we were very disappointed. It was not the quality we had expected. The fabric was wrinkled, the size was not exact, and there is a cut and stitching which is very obvious. Based on all the reviews we had read, the price, and the wait - we expected much nicer.
Brian | Houston, Tx
Jul 2018
Had my closet redesigned and had a set of shelves cut down to make a bench seat. The cushion I designed came out perfect and was the final touch the closet needed.
Kit | Mesquite, Nv
Jun 2018
Awesome mattress fits bed swing perfectly
Tracy | Lakeland, Fl
Jun 2018
The quality of the products are good but expensive. I was very detailed in where to place the tabs (in the back) and they put one lone tab on each of the four corners... how the heck am I supposed to tie them together. That doesn't speak well for quality control. The order took exactly the maximum length of time quoted and don't try and obtain information prior to that because the answer is... "we are still within our quoting time limit". Rather than send back four cushions, I had to have a tailor reposition the tabs.
Gigi | Reno, Nv
Jun 2018
