Our small but mighty customer service team has years of cushion and foam expertise to help you measure, select foam or fabrics, or to provide guidance for any order.
Monday–Thursday: 7am–5pm Pacific
Friday: 9am–5pm Pacific
Closed Saturday, Sunday
Or, set up a personal design/measuring appointment at a time that works for you!
A recent order came in incorrect. I reached out to customer service and they were very helpful and submitted the corrected order the same day. The materials and customer service is great from FoamOrder. The lead time can be annoying, however. I always call ahead to check stock as they recommend, and even though all the materials are in stock it always takes over a week to arrive even though I'm located only 10 miles from their warehouse. So order well in advance.
Russ | Berkeley
May 2019
I wouldn't ever use this company again, it took days of calling and recalling to get them to deliver the two pieces of black neoprene. I was told over and over that they would call back and they never did. Finally after a few weeks after the proposed delivery date the last roll of material showed up (and I called in as suggested to confirm in-stock status of materials when ordering) They never did what they said on the phone, no call back, no delivery when indocated no follow thru. In the days of AMAZON these guys wont last for mail order.
Ag | Stockton
May 2019
We purchase neoprene sheeting to use as protective padding in our dog leads. Product has always been consistent in color, size and quality.
Robb | Walled Lake Mi
Apr 2019
Huge thanks to sales rep. Della for helping us find the neoprene we need in a timely fashion. Great vendor and product quality!
Ying | Los Angeles, Ca
Apr 2019
I used this for a gaming table it looks amazing and was very easy to work with I have only one complaint it has a depression that I cant seem to work out other than that its great
Andrew | Rochester Ny
Mar 2019
I ordered this product on Jan 17 and received in on Mar 4. That is 46 days. I essentially lost a client because of the timeline. Game table turned out nice.
Shane S | Winnipeg, Canada
Mar 2019
