Our small but mighty customer service team has years of cushion and foam expertise to help you measure, select foam or fabrics, or to provide guidance for any order.
Monday–Thursday: 7am–5pm Pacific
Friday: 9am–5pm Pacific
Closed Saturday, Sunday
Or, set up a personal design/measuring appointment at a time that works for you!
I purchased the twin 3" natural latex pad with 40/60 cover on my 6 year old son's bed. I had previously purchased a polyurethane mattress pad for my son's bed, but he still complained that his bed was too hard. Your product, with your employee Gary's guidance on the level of firmness appropriate for a 50 lb boy, has been well received and my son is now comfortable sleeping on his bed! Thank you for your guidance and product!
Teresa L | Pittsburgh, Pa
Oct 2018
First off I want to thank the support team for all their returned replies. I'm kinda up in the air though on rather or not to recommend this Queen 2" topper. The pros on it are it has a slow response time on bouncing back into shape. Unlike other foams. The off gassing was really at a minimum of about 48 hours. A plus for sure. Now for the cons. The pad arrived a bit (what I would call, uncured) and was a little sticky and very soft to the touch. After putting a fan on it for 12 hours the stickiness went away. When arrived it was slightly damaged and a bit dirty in places. The size of my mattress is the standard queen size og 80" x 60" The pad turned out to be 81 1/2" x 61". After trying to put the (king size) fitted sheet over it the pad teared about an inch in two places at the end because of the 1 1/2" overlap. So to prevent it from tearing more I decided to cut off the extra length. Now as far as the firmness goes. I have owned a 3lb density, 4 lbs. density and a true 5 lbs. density in the past. Although I was assured by customer support this was indeed a 5.3 lbs. rating but they would not commit to any IDL rating on it, I am not 100 % in agreement. Facts being my older 7 year old 5 lbs. density, same size weighed in at 33 pounds and was firmer. You can still buy on eBay from a company that their's is 13 ILD rating and weighs 33 pounds. This one weighed in at 27.5 pounds and almost 30% softer. Just doing the math on lbs. per square foot @ 5.3 should tell one that 27 pounds is far too light. So in all fairness I must choose a yes or no on recommending this pad to others. I would say it's all up to one's preference. Do you like a softer, bottom out foam topper (BTW: I only weigh 165 pounds.) or do you prefer a more firmer feel? Myself I'll take one that gives to my natural curves rather then bottoming out. Also if your not in any hurry to receive it then that is ok. Myself I'm not that patient. Took just shy of two weeks to get it.
Bob T | Des Moines, Iowa
Oct 2018
thanks, just as expected. Paul
Snakes | Pocatello Idaho
Oct 2018
This Memory foam mattress pad took a firm mattress and made it perfect. Wife is more then happy now.
Joe | Colfax, Nc
Oct 2018
This is my third time ordering a mattress from you... it’s always an amazing experience. Great prices, service, and especially product!! I love climbing into this bed and my boyfriend’s back pain has almost entirely disappeared after only a couple weeks. 10/10 thank you so much!
Georgia V | Oakland, Ca
Oct 2018
Can't begin to tell the money I have spent on mattress toppers trying to get a certain feel. After years of searching, I found it in this egg crate pad. My bed is now like falling into a cloud. I have a great skirted bamboo mattress pad over the egg crate foam, and the two combined make for a luxurious bed. I do not recommend putting this on a soft mattress. Great for firmer mattress so you still have support underneath. The only downside to this is that it is so hard to get up in the m morning now.
Virginia G. | Cape Cod, Ma
Oct 2018
