review-img

Customer Reviews - Custom Cushions

4.7

2,304 Reviews

5
1947
4
193
3
61
2
46
1
57
Excellent customer service

I had two challenging cushion orders. I had previously visited a different store and was very unhappy with the results. Steve went the extra mile to design a product that would meet my needs. Although it took several attempts for the shop to produce the correct result, Steve kept working with his team to ensure I was happy. And because I live an hour away, he shipped the final order to my home to save me another trip. I would not hesitate to do business with Steve and the Foam Store again.

Theresa F | Martinez, Ca

Aug 2021

the bset

man everything fit like a glove

Jd | Port St Luice Fl

Aug 2021

Excellent sofa cushions

Such a great alternative to buying a new sofa. The new cushions are perfect, and make my sofa feel brand new. They feel high quality.

Amber M | Providence

Aug 2021

Size of cushion cut incorrectly

I make cushions… However, foam order will cut a new reorder for me.

Kate K | Andover, Ma

Aug 2021

very pleased

We needed a couple of long narrow pillows for our homebuilt RV bed. These are reasonably priced, seem like really good quality and are exactly the size we ordered. It took longer than 2 weeks, but I wasn't expecting anything right away. So, have a little patience (likely need a little more due to the times we are in), and you'll get what you want.

Ts | Richland, Wa

Aug 2021

Online Buyers Beware!

FoamOrders website has a great diagram in which to accurately measure the different lengths on your sofa cushions foam inserts. However when I called to confirm my order, the rep would not pull up their diagram to confirm the measurements were correct. Instead, the (I talked to two reps) wanted to verbally describe the side and lengths of my L - shape cushions which was very confusing. I should have hung up the phone then. If I lived near their California store and went in person, maybe my order would have been correct. I live on the east coast and the diagram was essential! Unfortunately, my foam I inserts arrived and were incorrect. FoamOrder only gives in store refunds and no free returns. No thank you! A big waste of a lot of money!

Carol C. | Raleigh, Nc

Aug 2021

More Customer Reviews - By Product Category