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Feb 11, 2010
Thank you so much for the fabulous mattress! It arrived Tues night. My toddler was so excited, she made me open it right away so she could have her big bed. After laying on it myself, I have to admit, I was jealous. It was the perfect softness (we did soft over firm). I am really glad I splurged on the nice casing too because I think the cushy top really makes it ultra comfy.
I also want to thank you for your excellent customer service. I recently had problems with an organic mattress from another company and it took me over a year to sort it out with them under their warranty. So, I really appreciate how easy it was to call and talk with your customer service (on two occasions), who discussed with me the different foam options and also the bed frames. Also, when they did not know the answer to a question, I was told I would receive a phone call back--and then I actually did! The follow-through was professional and helped me know that I could trust your company.
I am not the type of person who normally takes the time to write these sorts of emails. Did I mention I have a toddler? Anyway, I just wanted to say that I am doing this because I was SO impressed that I thought you should know. I am going to recommend your foam mattresses and toppers to everyone I know.
LH Durham, NC
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Dec 21, 2009
Just wanted to tell you how very pleased I am with my Foam Order mattress.
I am having the best sleep of my life... literally. My mattress is the 6
inch of very firm #45 foam. I wake up with less stuffiness from my allergy
to dust and my back is loose and ready for the day! I am telling all my
friends who got memory foam products even though they have bad backs and
now are miserable because of lack of support. Your foam gives great support
and with the cotton quilted cover is not too firm for my wife. Perfect
solution. We are both sleeping very well. Thanks again.
NG Fort Collins CO
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